Privacy Policy.

Last updated: September 2026

Great Northern Way Scene Shop ("GNW Scene Shop," "we," "us," or "our") respects your privacy and is committed to protecting the personal
information you share with us.

This Privacy Policy explains what information we may collect when you visit our website, contact us, or interact with our services, and how that
information may be used and protected.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Submit a contact or inquiry form
  • Request information about our services
  • Contact us by email or phone
  • Request a quote or discuss a potential project
  • Communicate with us about an existing project or service

Depending on how you contact us, this information may include:

  • Your name
  • Email address
  • Phone number
  • Company or organization name
  • Project or production information
  • Information included in your message or inquiry
  • Any other information you choose to provide

Please avoid submitting confidential or sensitive personal information through our website unless it is necessary for your inquiry.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or other
technologies used to operate the site.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Approximate location
  • Date and time of your visit
  • Website navigation and interaction information

This information is generally used to operate, secure, maintain, and improve
the website.

2. How We Use Your Information

We may use information collected through our website to:

  • Respond to inquiries and requests
  • Communicate with you about potential or existing projects
  • Provide information about our services
  • Prepare quotes or follow up on project discussions
  • Operate and maintain our website
  • Understand how visitors use our website
  • Improve the usability, performance, and content of the website
  • Protect our website, systems, and users from misuse or unauthorized
    activity
  • Maintain appropriate business and administrative records
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are unrelated to those described above without obtaining additional consent where required.

3. Consent

By voluntarily providing personal information to us, you consent to our collection, use, and disclosure of that information for the purposes
reasonably associated with your request or our business relationship with you.

You may withdraw your consent at any time, subject to legal, contractual, or administrative requirements.

Withdrawing consent may affect our ability to provide certain services or respond to certain requests.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve the visitor experience.

Cookies are small data files stored on your device when you visit a website.

Essential Cookies

Some cookies may be necessary for the website to function properly, maintain security, or remember basic website settings.

Analytics

We may use website analytics services, such as Google Analytics, to better understand how visitors use our website.

Analytics services may collect information such as:

  • Pages visited
  • Time spent on the website
  • Device and browser information
  • General geographic information
  • How visitors arrived at the website

This information helps us understand website traffic and identify ways to improve the site.

You can learn more about Google's privacy practices and available privacy controls through Google's privacy and analytics documentation.

You may also control or delete cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We do not sell your personal information.

We may disclose information to third parties when reasonably necessary to operate our website or business.

These third parties may include:

  • Website hosting and technology providers
  • Email and communications providers
  • Website analytics providers
  • Professional advisers or service providers assisting our business

Service providers are expected to handle personal information appropriately and only for the purposes for which it has been provided.

We may also disclose information when required or permitted by law, including in response to a court order, legal process, regulatory requirement, or
request from an appropriate public authority.

If our business or assets are reorganized, transferred, sold, or merged with another organization, relevant business records may be transferred as part
of that transaction, subject to applicable privacy requirements.

6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet our legal, accounting,
administrative, and business obligations.

The length of time information is retained may depend on the nature of the information and our relationship with you.

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it.

7. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration,
disclosure, loss, or destruction.

However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.

You should therefore use reasonable care when sending personal information over the Internet.

8. Your Privacy Rights

Depending on the circumstances and applicable Canadian privacy legislation, including British Columbia's Personal Information Protection Act
(PIPA) and applicable federal privacy legislation, you may have the right to:

  • Ask what personal information we hold about you
  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Withdraw consent to certain uses of your information
  • Ask questions about how your information is collected, used, or disclosed
  • Request deletion of information where appropriate and legally permitted
  • Make a complaint regarding our handling of your personal information

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

9. Marketing Communications

If you choose to receive promotional or marketing communications from us, we will provide a way to unsubscribe.

You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

We may still send administrative, project-related, or transactional communications where appropriate.

10. Third-Party Websites

Our website may contain links to websites operated by other organizations.

We are not responsible for the privacy practices, security, or content of third-party websites. When you follow a link to another website, that
organization's privacy policy and terms will apply.

We encourage you to review the privacy policies of websites you visit.

11. Children's Privacy

Our website and services are intended primarily for businesses, organizations, professionals, and individuals seeking information about our
services.

We do not knowingly collect personal information from children through our website.

If you believe a child has submitted personal information to us inappropriately, please contact us so that we can review and, where
appropriate, remove the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal obligations.

The most recent version will be posted on this page with an updated revision date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, want to request access to your personal information, or have concerns about how your information has
been handled, please contact:

Great Northern Way Scene Shop
British Columbia, Canada
info@gnwshop.ca

You may also contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada if you have questions or concerns about your privacy rights.